Are the other phones' MW lights working ok? If so, I would first check the mailbox and lake sure it's not built as a "guest" mailbox with no extension. Find another extension with a light that's working-let's call that one X223. Let's say your extension is X222:
- Log into the Octel
-at the @ prompt enter u for update
-enter l u 223
it should read 223,223,COS XX, Y, Last Name, First Name
(your extension 222 COS should be the same as X223
- enter l u 222
it may read 222, COS ZZ, Y, Last Name, First Name
(no extension here for people without phones))
it should read 222,222,COS XX(same as X223), Y, Last Name, First Name
change it by entering
-mod u 222
enter-222,222,COS XX(same as X223),Last Name, First Name
it then reads (222,222,COS XX, Y or N, Name
(the N means the password is default and a new password must be entered when accessing first time. Y means password has already been set.
I know that's long, I hope that makes sense to you.
jjimm