Still learning about PBX and such. I have an Octel 100 with 8 ports, 4 of which are new. Also a Merlin Legend. What is happening is wen people call and zero out to the operator, the get dead air then a messages saying it could not pick up. After hours people are not able to leave a message, just saying voicemail box is full. The mailbox is is supposed to be coming to never has more than 3 messages. Don't know where to starts. Thanks