Octel 100 Autoattendant and V-Trees

[kevin906]

Is there a way to setup an Octel 100 with V-trees to allow for the transfer to a real extension number or cell phone number? Or can a regular mailbox be setup via the personal operator to do this without caller intervention. ie. blind transfer once I have made it to a particular mailbox?

Thanks

 

[doktor]

Do you have the OCTEL-100 (PC based voice mail system) or the VMX-100 (specail hardware syetm)?
///doktor

 

[kevin906]

This is Octel 100 PC-based on OS2 platform. Yikes!

 

[doktor]

I am sorry to tell you that my knowledge is only on the VMX-100 (and the OCTEL 200/300).
///doktor

 

[octelvoice]

Not sure about the Octel; but you could blind transfer to an extention that is all calls forwarded to whatever number you want.
That said; you would have to set your PBX/key system to allow trunk to trunk transfers, it is a security risk, small but still a risk.
Your PBX vendor should be able to instruct you on how to set that up.

 

[KenMeans]

http://support.avaya.com/japple/css...a&temp.productID=107783&temp.releaseID=129772

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[kevin906]

Thanks for all the feedback.