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[collinsw]

There is a local phone number that is no longer accessible from dialing it from our Definity G3, as of a few days ago. No changes have been made to the switch pertaining to this area. BUT if you dial it from a cell phone it works normal. I looked at the digit analysis table and everything looks normal. Is there any other place I can look, or any other suggestions I can try.

 

[4merAvaya]

Try putting a trace on a station and placing a call (list trace station xxx). That should show you the trunk group being used and the digits being sent.

Kevin

 

[collinsw]

It's actually hitting an outgoing trunk, but then goes idle. It seems as though it's hitting the LEC and the message comes back as an invalid number.

 

[orypecos]

Take a butt set and try dialing direct from the dmark. If it works, then have the LEC fix it. They will want to know what line U are dialing out on, and a precise time you called so the can trace it through their system. U must have called the number within 24 hours as their data only lasts that long usually.