Thanks Telebub, OK, I have an Opt 11C rls 24 s/w with what appears to be a bad SSC card. Cannot transfer or conf any calls, everything else works OK, all programming looks OK, have tried to disable and re enable conf loop etc. I can put callers on hold etc. So was going to try a different SSC card but do not know how to transfer the DB. Any suggestions or help is appreciated.