I'm testing routing for customer to have option to leave a VM while holding in Queue...If I use a 4 digit VDN for testing, I will get the VM box for the Extension I have in the Vector. But if I use one of my 6-digit VDN's with the same vector, I just get the general VM message, to access your VM box select # (appeared to directly dial my VM system instead of route to the VM extension in the vector).
Is this something simple I'm missing. Just a side note, just started implementing 6-digit VDN's.
Is this something simple I'm missing. Just a side note, just started implementing 6-digit VDN's.