Not able to logon to Citrix via NFuse 1.7

[rayho7]

Problem Description.

When a user logon via Nfuse CLassic 1.7, the logon page will prompt the following error

ERROR: The MetaFrame server farm cannot process your request at this time. An error occurred while attempting to connect to the MetaFrame server farm. Please make sure that the Citrix XML Service is running on the Metaframe server farm and listening on a valid port. If the Citrix XML service is configured to share ports with the Internet Information Service (IIS), please make sure that the IIS

http://WWW service

is running.

If I restart the IIS service, the logon will be successful. By restarting Citrix XML services and IMA services doesnt seem
to help.

Symptoms.

This problem will reoccurs again few days after I restart the IIS web services.


Currrently Config
- Windows 2000 Service Pack 3
- IIS 5.0
- Citrix XPs 1.0
- Citrix XP 1.0 Feature Release 2
- Hot Fix XE102W057
- NFuse Classic 1.7

 

[BeerGood]

Is the XML service supposed to be running on something other than the default port? Is there another Citrix server in the same subnet out there running XML on something other than the default port?

If you've changed the default port, make sure you go into

http://localhost/Citrix/NFuseadmin/default.asp?action=metaframe

and check that the port is correctly configured for NFuse.

Anyhow, you might also want to check out my faq48-3647 - in particular point 1.

Cheers

 

[rayho7]

BeerGood,

The configuration should be ok. It works when I restart the IIS web service. But the problem will occurs again after a few days.

Is the XML service supposed to be running on something other than the default port?

Ray> I have change it to 8080

Is there another Citrix server in the same subnet out there running XML on something other than the default port?

Ray> No.

I have also make the necessary changes on the NfuseAdm

 

[BeerGood]

First check the NT system logs to see if IIS is having any problems. If everything appears ok, shut down the XML service via the services control applet, then fire up a command prompt and type "netstat -a -n" to display what ports are currently in use. If 8080 is in use then you've found the culprit (there might be, for example, something else installed on the server such as a hardware management utility that uses this port every now and then) and need to either change that or use a different port.

Assuming everything is ok, make sure that the XML service is still shut down then type "ctxxmlss /U" to unregister Citrix XML, then type "ctxxmlss /R8080" to reregister it. Now restart the XML service and see if the problem goes away.....

Cheers