Nortel MICS Alarm 50-04?

[daveinfla]

Can anyone tell me what at 50-04 alarm means on an MICS means?

The book doesn't list it, is there anywhere that lists all the alarms for Nortel?

Thanks,

Dave

 

[Phonehed]

I'd call my distributor and order a copy of the alarm code booklet. That's something that every vendor should have on hand.

Phonehed in Dallas

 

[DigitelD]

A Station Module has been disconnected. Record the code displayed on the alarm
telephone. Identify the module that caused the
alarm. Power down the system. Check all
connections to the Station Module. If the
problem persists, replace cables.

Look at the Module that has Ports 401-416 on it.

 

[daveinfla]

Thanks,

Dave

 

[daveinfla]

Just a follow-up on this one...

The customer has a group of phones that are used for a weekly outbound calling campaign which are all being unplugged at the same time.

The system apparently sees the multiple disconnect at one time as a module issue and produces the 50-04 code.

 

[lugerlover]

Alarm code: 50
Reset:
No

Description:
All Station Module TCM lines disconnected.

Action:
The Station module has been disconnected or has lost power, or the 25-pair cable was disconnected from the Station Module, or the fiber cable was disconnected from the Station Module or the Controller, or there is an internal Station Module fault.