Nortel M2616 with Plantronics wireless headset

[Jeff1215]

Recently, I keep meeting a request by one of my user. She has a Nortel M2616 phone and Plantronics CS50 wireless headset. The user’s headset has a static noise in the background. Once I reset the headset, it become well for several days, then again. Even after I give her a new replacement can not solve the problem.

I ‘m not sure here is the right place to post this issue, but I really appreciate your help. Thanks,

 

[phonz1]

there are settings in the footstand. set to 5.... or try playing with those

 

[telecomPA]

also, contact Plantronics directly for support. they have very knowledgeable techies that can help u......

 

[Jeff1215]

Thanks

 

[guycable2]

There is a filter that Plantronics provides for that issue. It goes between the phone and the base.