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Nortel Cordless 7406 Static, Humming, Clicking issues

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KBBreakpoint

Technical User
Jan 8, 2006
36
US
I installed a Nortel Cordless phone at a clients (a Norstar CICS System) and I've gotten the strangest problems.

I get massive static over the lines, an occational clicking that sounds like when you have your cell phone next to a radio and just before it rings you hear a clicking on the radio and an assortment of various humming.

I've checked the line, re-punched down every thing, moved the transmitter twice and still have the same issues.

Any suggestions?

thanks
 
I've run into that problem with the 7406's before. Only advice I can offer is orient the base unit as far away as possible from flourescent lights, electrical transformers, etc. They're 900mhz, so they are fairly susceptible to interference. My experience with the 7406 phones is they either work great, or hardly at all. Maybe someone else will have some tricks to try.
 
You might want to try changing the dip switches to a different range. Those base stations split the ISM band into 2 so if your dip switches are set down-up-down then change them to down-down-up or vice versa. Hope that helps and keep us posted.
Thanks,
John

"Hope for the best, plan for the worst
 
it was set for down-up-down. I changed it to d-d-u and it sounded a little better--- I tried u-d-d and the light on the front of the transmitter started flashing fast rather then its usual slow and the handset said "scanning" and wouldn't connect so I had to change it back.

Tried a couple of other combinations but none of them worked either.

Still got static and the one upstairs has that insane clicking on it.

Any other ideas or info about how to try other dip-switch configurations?
 
Sorry but theres only two dip switch settings (high and low) on the base stations. If you're saying that you have two handsets that are showing problems chances are the base station is beginning to fail. I've seen many of these fail and the only fix is to get a new base station.

"Hope for the best, plan for the worst
 
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