Nortel 1140E phones

[lavrunin]

We have been using the Nortel CSE1000 for over 5 years with the 1140E phones. We recently ordered a batch of phones for new users that are the same model number as the old. We noticed that the boot sequence for the phones was different It went to Waiting for CFG Data
S/W version
192.168.100.100
system.prv reading then failed
Attmempting TFTP and that failed
It did not find the server

When we first connected these after going through the boot it eventually came on-line and worked fine. Now there is this problem and the mouse port on the phone does not work so I can't change off DHCP Full.

It is not getting a proper IP address for the network which is 192.168.66.xx

What is the story on these phones and what can I do to get them operational again.

thanks,

 

[Tman45]

It probably has a different (newer) firmware on the batch you received. You can access all the configs by pressing Services key twice (fast) and you should get a pop-up menu where #3 is Network Configuration. In there you can set what options you want to configure manually or via Auto-config/provisioning. So I would remove the 192.168.100.100 provisioning server IP and set LLDP to no because that is what the 'Waiting for Config Data' is attempting to access (I think). We actually just got done setting our DHCP scope with Option 191 for VLAN and I set advanced provisioning via Option 224 so you can turn certain settings off and on for the network config parameters. Works like a champ. Don't have to touch the phones anymore for manual config. We use the DHCP method because we still have i2002/2004s that don't accept a provisioning file (system/prv) like the 1140s do.

 

[gwebster]

Out-of-the-box 11xx/12xx are configured for "zero-touch" configuration via LLDP, DHCP, and or TFTP. As tman45 states, once you have everything properly configured properly it "works like a champ" and you do not have to manually configure anything on the phone.

 

[Tman45]

Thanks for the backup gweb. Let us know if you need any extra help, lavrunin.