May 22, 2018 #1 Saiyan656 Vendor Joined Mar 6, 2009 Messages 335 Location US Hi everyone!! This is the first time I ever accessed CMS with multiple ACD's. How do I go about switching between these these ACD's in CMS easily?
Hi everyone!! This is the first time I ever accessed CMS with multiple ACD's. How do I go about switching between these these ACD's in CMS easily?
May 22, 2018 #2 kyle555 Technical User Joined Mar 8, 2010 Messages 4,718 Location CA In the bottom of the CMS Terminal Emulator there's a choice of "Options" or something and you can change which ACD your terminal is 'active' for Upvote 0 Downvote
In the bottom of the CMS Terminal Emulator there's a choice of "Options" or something and you can change which ACD your terminal is 'active' for
May 22, 2018 Thread starter #3 Saiyan656 Vendor Joined Mar 6, 2009 Messages 335 Location US I am not using Emulator. I am using CMS Supervisor and can access via putty, putty has same commands with the exception of SU root access. Upvote 0 Downvote
I am not using Emulator. I am using CMS Supervisor and can access via putty, putty has same commands with the exception of SU root access.
May 23, 2018 #4 DAVIDPAYNE IS-IT--Management Joined Apr 19, 2002 Messages 800 Location US If memory severs, when you run report in CMS supervisor you can select which ACD you are running the report on. Upvote 0 Downvote
If memory severs, when you run report in CMS supervisor you can select which ACD you are running the report on.