Noise from recording

[jtabet]

Dear All,
We have installed a IPO 406 on a client site.
The client have only digital phones and recording is enabled on all phones.
The client uses Contact Store to hear back the recordings.
Initially we had some noise when calling, by luck, we reinstalled voice mail and contact store on another server and the noise disappeared !!!!
Did anyone encounter this problem before? Any idea what may be causing this?

Thanks,

 

[VoiceonData]

you probably answered your own question, i would guess it would be something like the network card on the original server or just a corrupt install

at least it works now

voiceondata

http://www.voiceondata.co.uk

 

[jtabet]

What I need to know if someone has already faced this kind of problem.

 

[Bas1234]

VLAN's/QOS in the network?

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It works! Now if only I could remember what I did...
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[l33byt1980]

Could be any thing.

VLANS/QOS. Network card set up as Half/Duplex and switch set up to auto neg.

Another you can try is turning AGC off on the handsets.

ACA - IPOffice implement
ACA - IP Telephony
CCNA - Passed at last