No windows update tab on my compter tab

[paulha]

Just bought 4 XP Pro machines, there is no windows update tab on the my computer properties, so I am unable to configure automatic updates

Anybody got any Ideas ?

Thanks in advance

Paul

 

[bcastner]

There are some possibilities here:

. A GPO blocks the Windows Update Service, or its configuration; Start, Run, gpedit.msc

Look under User Configuration, Administrative Templates, Windows Components, Windows Update.

. The service is not running. Start, Administrative Tools, Services. Look for "Automatic Updates" and start the service. Set its logon desposition to Automatic.

 

[paulha]

Thanks bcastner for that very prompt response

I have had a look at the GPO, it is set as "not configured" which is presumably correct

There is no "Automatic Updates" or similar in the services, so I cant do anything there

Any other pointers ?

Thanks

Paul

 

[bcastner]

You are missing the service.

Please download and run the MBSA utility:

http://www.microsoft.com/technet/security/tools/mbsahome.mspx

 

[bcastner]

Just to check things, Start, Run, CMD

sc queryez

Look for this entry:

SERVICE_NAME: wuauserv
DISPLAY_NAME: Automatic Updates
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 896
FLAGS :

If it does not exist type:

sc start wuauserv

It should start the service, but no gaurantees.
If it starts, then Start, Administrative Tools, Services, and set it startup desposition to Automatic.