can you post the exact error: reference...
This article was previously published under Q310123
Article ID : 310123
Last Review : May 2, 2005
Revision : 5.0
Code 41
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
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A driver was loaded but Windows cannot find the device. This error occurs when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard. Click Performance and Maintenance on Control Panel, click System, and on the Hardware tab, click Add Hardware Wizard.
On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.
Frank Smith irc.dhcnetwork.com
SomeWhere in Kansas Near Dodge City