No Route found

[Maharaja Azhagiah]

I have a SIP trunk between SfB and Avaya SM. I have configured Route Policy with correct dial patterns (I suppose). But I am always getting No route found. For the same setup, I am able to receive incoming calls.
02:48:16.391 |--INVITE-->| | | (1) T:914043331966 F:89891004 U:914043331966
02:48:16.393 |<--Trying--| | | (1) 100 Trying
02:48:16,395 | Remote host is not trusted | Host not trusted
02:48:16,396 | Originating Location found | Location: Avaya location
02:48:16.397 |<--Proxy A-| | | (1) 407 Proxy Authentication Required
02:48:16.433 |----ACK--->| | | (1) sip:914043331966@idc-avaya60.asia.domain.com
02:48:16.436 |--INVITE-->| | | (1) T:914043331966 F:89891004 U:914043331966
02:48:16.473 |<--Trying--| | | (1) 100 Trying
02:48:16,474 | Remote host is not trusted | Host not trusted
02:48:16,475 | Originating Location found | Location: Avaya location
02:48:16,475 | Try routing to determine if eme | Location: Avaya location
02:48:16,475 | Request Dial Pattern route | for: sip:914043331966@idc-avaya60.asia.domain.com:5060;user=phone;transport=tcp Location: Avaya location
02:48:16,475 | Dial Pattern route parameters | URI Domain: idc-avaya60.asia.domain.com Location: Avaya location
02:48:16,475 | Dial Pattern route parameters | URI Domain: asia.domain.com Location: Avaya location
02:48:16,475 | Dial Pattern route parameters | URI Domain: domain.com Location: Avaya location
02:48:16,475 | Dial Pattern route parameters | URI Domain: null Location: Avaya location
02:48:16,476 | Dial Pattern route parameters | URI Domain: idc-avaya60.asia.domain.com Location: null
02:48:16,476 | Dial Pattern route parameters | URI Domain: asia.domain.com Location: null
02:48:16,476 | Dial Pattern route parameters | URI Domain: domain.com Location: null
02:48:16,476 | Dial Pattern route parameters | URI Domain: null Location: null
02:48:16,476 | Request Regular Expression rout | for: sip:914043331966@idc-avaya60.asia.domain.com:5060;user=phone;transport=tcp
02:48:16,476 | Trying to Authenticate | User: 89891004 Realm: idc-avaya60.asia.domain.com
02:48:16,478 | Request Dial Pattern route | for: sip:914043331966@idc-avaya60.asia.domain.com:5060;user=phone;transport=tcp Location: Avaya location
02:48:16,478 | Dial Pattern route parameters | URI Domain: idc-avaya60.asia.domain.com Location: Avaya location
02:48:16,478 | Dial Pattern route parameters | URI Domain: asia.domain.com Location: Avaya location
02:48:16,478 | Dial Pattern route parameters | URI Domain: domain.com Location: Avaya location
02:48:16,478 | Dial Pattern route parameters | URI Domain: null Location: Avaya location
02:48:16,478 | Dial Pattern route parameters | URI Domain: idc-avaya60.asia.domain.com Location: null
02:48:16,479 | Dial Pattern route parameters | URI Domain: asia.domain.com Location: null
02:48:16,479 | Dial Pattern route parameters | URI Domain: domain.com Location: null
02:48:16,479 | Dial Pattern route parameters | URI Domain: null Location: null
02:48:16,479 | Request Regular Expression rout | for: sip:914043331966@idc-avaya60.asia.domain.com:5060;user=phone;transport=tcp
02:48:16,479 | Route not found | for: sip:914043331966@idc-avaya60.asia.domain.com:5060;user=phone;transport=tcp
02:48:16.479 |<--Not Fou-| | | (1) 404 Not Found (No route available)
02:48:16.484 |----ACK--->| | | (1) sip:914043331966@idc-avaya60.asia.domain.com


I am new to Avaya, please help to fix this problem.

Thank you.

 

[Maharaja Azhagiah]

It was sync issue. Once I synced CM I am able to match dial patterns. However, now new error occurs. 500 server internal error: destination unreachable. Can anyone help please?


08:50:23.160 |--INVITE-->| | | (2) T:914043331966 F:89891005 U:914043331966
08:50:23.182 |<--Trying--| | | (2) 100 Trying
08:50:23,183 | Remote host is not trusted | Host not trusted
08:50:23,183 | Originating Location found | Location: Avaya location
08:50:23,183 | Try routing to determine if eme | Location: Avaya location
08:50:23,183 | Request Dial Pattern route | for: sip:914043331966@idc-avaya60.asia.domain.com:5060;user=phone;transport=tcp Location: Avaya location
08:50:23,183 | Dial Pattern route parameters | URI Domain: idc-avaya60.asia.domain.com Location: Avaya location
08:50:23,183 | Dial Pattern route parameters | URI Domain: asia.domain.com Location: Avaya location
08:50:23,183 | Dial Pattern route parameters | URI Domain: domain.com Location: Avaya location
08:50:23,183 | Dial Pattern route parameters | URI Domain: null Location: Avaya location
08:50:23,184 | Dial Pattern found | for: 914043331966 Pattern: 9140433319xx
08:50:23,184 | Route Policy found | Pattern: 9140433319xx RoutePolicyList: Avaya to Lync13
08:50:23,184 | Dial Pattern route parameters | URI Domain: idc-avaya60.asia.domain.com Location: null
08:50:23,184 | Dial Pattern route parameters | URI Domain: asia.domain.com Location: null
08:50:23,184 | Dial Pattern route parameters | URI Domain: domain.com Location: null
08:50:23,184 | Dial Pattern route parameters | URI Domain: null Location: null
08:50:23,184 | Trying to Authenticate | User: 89891005 Realm: idc-avaya60.asia.domain.com
08:50:23,185 | Route found | for: sip:914043331966@idc-avaya60.asia.domain.com:5060;user=phone;transport=tcp SIPEntity: Lync13, Lync13, Lync13
08:50:23,186 | Applied egress Adaptation | NoAdaptationModuleExists=true
08:50:23,186 | Routing SIP request | SipEntity: Lync13 EntityLink: domainSM->TCP:5068
08:50:23,187 | No hostname resolution required | Routing to: sip:10.221.1.104:5068;transport=tcp;lr;phase=terminating
08:50:23.191 | |--INVITE-->| | (2) T:914043331966 F:89891005 U:914043331966 P:terminating
08:50:23.194 | |<--Trying--| | (2) 100 Trying
08:50:23.580 | |<--Session-| | (2) 183 Session Progress
08:50:23.585 |<--Session-| | | (2) 183 Session Progress
08:50:23.668 |---PRACK-->| | | (2) sip:med.lync13.com
08:50:23,669 | Trying to Authenticate | User: 89891005 Realm: idc-avaya60.asia.domain.com
08:50:23.674 |<--Server -| | | (2) 500 Server Internal Error: Destination Unreachable