no options after leaving message

[happyhammer66]

intuity audix, when a external customer leaves a message, if they press # they get menu items such as make message priority, access mailbox etc.

How can i stop these options so that they can only leave a message?

 

[orypecos]

No way that I can think of other than changing the 'message fragment' for the whole system. The functionality will still be there, but they won't get any message of what they can do. But then no one would get the information on what they can do after leaving a message. Avaya can modify they system for u for $20,000 minimum.

Da-vi'do

P.S. For the best response to a question, please read FAQ222-2244. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u. Please leave a post on how u fixed the problem too.