No need to dial 9 for ARS?

[ONsiteengineer]

Is it possible not to dial a 9 when accessing a trunk? This is what my customer wants. Thanks a lot.

 

[inerguard]

Yo can dial the TAC - Trunk Access Code, but you need dial access set to Y on the trunk form


[Started on Version 3 software 15 years a go]

 

[ONsiteengineer]

I want such that, I can dial the number right away after i go off hook. Instead of dialing 93xxxxx, I would sial directly 3xxxxx. Im using IP phone. Is it possible? Thanks a lot.

 

[SF0751]

no.

Susan
"An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."
- Anatole France

 

[phoneguy55]

If you are in the US and require 11 digit dialing. Set your ARS access code to 1. Then tell all the users to 11 digit dial 1 201 555 1212.

 

[letman2]

you could program an autodial button with the nine.

 

[CarlosPrex]

If your customer has an analog phone, then you can set up a HOT LINE destination to a abbreviated list, where DIAL CODE 99:9 (or DIAL CODE 99: XXX (TAC).

ABBREVIATED DIALING
List1: system List2: group 1 List3: personal 1

HOT LINE DESTINATION
Abbreviated Dialing List Number (From above 1, 2 or 3): 1
Dial Code: 99

Just consider doing this, user cannot dial any extension when off hook.

If user has a digital or ip phone set, It´s just not possible to do.

 

[TDMorIP]

This CAN be done....but its not fun to manage. you can use UDP to make ARS conversions so you dont have to dial a 9. i usually use this to enable 4 digit dialing to other PBX's using the PSTN. what are your ranges of extensions and what release are you? there are some limitations.