No Dial Tone, But Toneable with Tracer

[TBarrnes]

I have a unique situation that I have never run into before. In the IDF I have an analog circuit punched down from a 110 block to a 66 Block. The 66 Block goes up to an office. I can put my buttset directly onto the 66 block and get dial tone, but I cant get it in the office on the other end. The funny thing is that I CAN get tone from my probe on either end of the 66 block and office. I punched down wires to make sure they're tight, but I am at a loss.
thanks TJ

 

[wildcard100001]

I'd bet the wiring is not correct from the 66 block to the office jack. Do you have tone on the proper blue pairs in the office when you hook up your tone generator on the 110 block?

Thanks,

Wildcard

 

[TBarrnes]

They're using the orange pair in the office so i am clipping onto the orange pair at the 66 block. I get tone loud and clear. And when I cross connect it to the live dial tone it cuts the tone signal way down.....so it acts like it's going to work, but it doesn't. With my toner in the office I am clipping directly onto the orange pair and not even using the rj-11 plug.

 

[wildcard100001]

Use an analog butt set... and test each point along the way starting from the PBX port. I've seen PBX ports go bad... us an analog phone and stripped wires if you don't have a butt set.

Thanks,

Wildcard

 

[TouchToneTommy]

Use a probe with a metal tip, or use a screwdriver to short the pair at the block. If one side is open, you will still hear the tone when the terminals are shorted. Work backwards from the 66 block to find the open.