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I am trying to figure out if I can have the AA not answer when I activate night service.
The situation is this: we have nursing home that is staffed 24 hours a day. During the day, the receptionist is there, but we want the AA to field the calls first so the caller can choose to reach a nurse or business office, etc. without going through the receptionist. Many callers choose 0 or 221 (receptionist) and then she transfers them. At night, we want to have these calls answered by someone at the 3 nurse's stations. Since the dial 0 calls dont seem to forward to multiple extensions, I would like to just press night service, set the system to ring the 6 extensions at the nurse's stations and have AA not answer at all. How do I program the AA to not answer at all during night service? Thanks in advance.
The situation is this: we have nursing home that is staffed 24 hours a day. During the day, the receptionist is there, but we want the AA to field the calls first so the caller can choose to reach a nurse or business office, etc. without going through the receptionist. Many callers choose 0 or 221 (receptionist) and then she transfers them. At night, we want to have these calls answered by someone at the 3 nurse's stations. Since the dial 0 calls dont seem to forward to multiple extensions, I would like to just press night service, set the system to ring the 6 extensions at the nurse's stations and have AA not answer at all. How do I program the AA to not answer at all during night service? Thanks in advance.
