Use Groups and turn on Queuing and announcements.
make sure that the groups are advertising their existence to the other side so that way you can put users of either system in the group.
It is a set huntgroup night service button for the users and the fallback is the group on the other system.
I hope I make sense after a couple of drinks
Joe W.
TeleTechs.ca
FHandw, ACSS (SME), ACIS (SME)
“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter