If you have administered CP before there are many changes. If you are defining your users by generic* this entry is not under users anymore (although if you do an in-place upgrade to FP3 it stays there). Generic* is now created under External User Profile (note verify under the personal tab the expiration date is good).
If your rulebase is traditional you will have SOURCE [some type of user], DEST [some network object(s), SERVICE [your access policy], ACTION [client encrypt].
If your rulebase is simplified you will have SOURCE [some type of user], DEST [some network object(s), VPN [this is where you define access type], SERVICE [your access policy], ACTION [accept].
good luck