We recently had an odd experience with our W2K server/sp4 that serves as our DC and Exchange server.
All of a sudden, after an ISP rep visited our office to verify the block of IP addresses we were assigned, email to domains outside our own started getting logjammed in the SMTP queue. Incoming mail from any domain was fine.
It turns out that our primary and secondary DNS entries were changed to something else. When this was discovered and changed back to the appropriate entry, all was well.
How can this happen, and how can we prevent from it repeating? All users at that location swear they never go near the server, let alone touch it. The ISP rep says he did nothing. I know that neither myself nor my supervisor made a change...so I'm scratching my head.
Any input appreciated!
All of a sudden, after an ISP rep visited our office to verify the block of IP addresses we were assigned, email to domains outside our own started getting logjammed in the SMTP queue. Incoming mail from any domain was fine.
It turns out that our primary and secondary DNS entries were changed to something else. When this was discovered and changed back to the appropriate entry, all was well.
How can this happen, and how can we prevent from it repeating? All users at that location swear they never go near the server, let alone touch it. The ISP rep says he did nothing. I know that neither myself nor my supervisor made a change...so I'm scratching my head.
Any input appreciated!