New LOCAL area code 579 : Unable to call ...

[Maggoo26]

Hello,

I'm more use to work on an Alcatel PBX but I have an issue with a CISCO IP PBX.

Cisco Unity Express Version 2.2

We introduced a new LOCAL area code 579 which I'm unable to use ... like a restriction.

Under CONFIGURE - SYSTEM PARAMETERS - CALL BLOCKING CONFIGURATION, the only entry I have is 1900 numbers.

Can anyone help me.

Many thanks

Marc-Andre

 

[ethereal112]

Are you able to dial the number directly from your IP phone?

 

[trvlr1]

You may need to look at your dial peers configured on the router through CLI. See if you can find something for a number that does work and compare it (possibly add it ) for this number. If you have analog lines, can you clip a butt set on and dial the number, to see if it works, it is possible that the telco does not have it configured, especially if it is a smaller C.O. sometimes they have to wait for updates, just like the rest of us!

 

[Maggoo26]

I want to thank you guys ! it worked first time.

I compared with our regular area code and I made the same config for that new one.

Thanks a lot !

Marc-Andre