If you buy a new fas2050, normally it should come with a basic installation service.This means an engineer comes onsite to install the box into a rack, run basic configuration.All documents can be found on the netapp NOW site, now.netapp.com. As a customer, you should have received a login to this site, where you can consult all documents. If not, please contact your sales representative and have him sort the matter out for you.
rgds,
R.
NetApp Certified NCDA/NCIE-SAN