Networking in O2003 1

[Present]

Just upgraded to Office2003 and now when I try and open a file on my desktop from a laptop connected to my home network I get "user does not have access privileges"

How can I give the laptop access?

Thanks

Bill.

 

[kippy13]

Can you browse to the laptop and browse files and folders on it?


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[Present]

Yep, no problem, all files work fine.

Okay, just realised this is only happening on one shared drive. I've tried unsharing+re-sharing this drive but it doesn't seem to help. Not just Office files I've discovered, images and txt are affected too.

Cheers

b

 

[kippy13]

So you can see the files in this folder but you get the above error message when you try to open them-correct?
IF you are using Norton AV, Disable the Office Plug-in under Options In Norton
Anti Virus.


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[Present]

ON the host (desktop) or the client?

Cheers

 

[kippy13]

On the machine thats trying to access the files.

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[Present]

Tried it on both, no action unfortunately, same error.

 

[Present]

Tried it on both, no action unfortunately, same error.

 

[Present]

Tried it on both, no action unfortunately, same error. Wierd!

 

[kippy13]

Did you reboot both machines?


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[Present]

Yep.

 

[kippy13]

Can you anser this:
So you can see the files in this folder but you get the above error message when you try to open them-correct?(even if they are not office files?)


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[Present]

I get that error for Office files, text files give me 'Cannot open the file xy.zzz Make sure a disk is in the drive you specified.'

Image files just give 'preview not available.'

If you try to copy a file you get 'Cannot copy: access denied, make sure the disk is not full or write-protected and the file is not currently in use.'

 

[kippy13]

http://support.microsoft.com/default.aspx?scid=kb;en-us;832292

This is where I got the above idea,
And this has only happend since you installed O2003?
Can u perhaps disable the AV temporarily?

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[Present]

Hmmm.. Nope, tried disabling both the AV AND the firewall, no joy. Yeah, it happened after installing O2003

 

[kippy13]

When you right click on the folder in question on the laptop, check the properties....is it hidden...or read only....or anything like that?
Is the folder on a fixed disk, have you tried mapping a drive on the client PC to the folder then try opening the file through there?
I am running out of ideas now.

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