jenlion
IS-IT--Management
- Nov 13, 2001
- 215
I have an interesting dilemma.
My company has been using a company in Arizona for a couple of years for web hosting, email hosting, and DNS servers. I started with this company in February and immediately had problems with them. They refused to allow me to add an A record to point to a test website on my own server (with a public IP); they kept insisting that it "wouldn't work", which was total BS. Their staff have insulted me left and right for awhile, and the truth of it is, they only know how to run their own stuff -- not how to make it work with the rest of the world.
So, rather than fight with them and possibly have them shut down our website, I'm slowly migrating away from them. I wanted to run an exchange server anyway and have several extra "A" records for our own usage (ie ftp and some names for other web servers besides and they insisted on charging $10 for each A record and refused to point it outside their domain, so I went to zoneedit.com and set up the company account there, adding as many records as I pleased, careful to keep the current mail and Then I went to network solutions and sent the two zoneedit servers as my first and second name servers, and left the *ssholes in Arizona as the third and fourth in case zoneedit happened to go down. Arizona company still thinks that they are primary and secondary DNS for my company's domain, and I'm not telling them differently until I get the website safely hosted somewhere else. They're too stupid and vindictive -- no way could I safely shut down only *part* of our service with them. Two guys working out of their home who barely speak english and have constant routing issues... really need to get off their service entirely ASAP ... working on it.
So this weekend, I changed my mail record to point to my new exchange server. Started propogating and working just fine.
What I forgot to do was remove the 2 DNS records from the network solutions account; I left them as authoritative servers #3 and 4. I should have removed them, since now we have conflicting information, and should zonnedit not respond they might get the wrong info.... but I wasn't worried about it, mostly, because hey, zoneedit has been responding fine, and they are servers 1 and 2, not likely i'm going to need 3 and 4, right? And to my understanding, network solutions is not using round-robin.
So, the A record change for my mail server was propagating across the internet, and all was good. Until, suddenly, I noticed that places that had had the new record had reverted back to the old record! So I went to network solutions to rip out those other DNS servers, and I found that they had been re-ordered -- they were now my first and second DNS servers, and zoneedit was my third and fourth!!! How could that happen? I am the only person that has the account number and password for this domain. No way should the company in Arizona be able to re-establish itself as primary; they THINK they are, but they aren't. I've removed them altogether, as I should have done a long time ago, but still -- they never should have moved up top. I checked network solutions' records several days before, and the order was correct then.
How could this happen? How can the records at network solutions have been re-ordered?!?!
My company has been using a company in Arizona for a couple of years for web hosting, email hosting, and DNS servers. I started with this company in February and immediately had problems with them. They refused to allow me to add an A record to point to a test website on my own server (with a public IP); they kept insisting that it "wouldn't work", which was total BS. Their staff have insulted me left and right for awhile, and the truth of it is, they only know how to run their own stuff -- not how to make it work with the rest of the world.
So, rather than fight with them and possibly have them shut down our website, I'm slowly migrating away from them. I wanted to run an exchange server anyway and have several extra "A" records for our own usage (ie ftp and some names for other web servers besides and they insisted on charging $10 for each A record and refused to point it outside their domain, so I went to zoneedit.com and set up the company account there, adding as many records as I pleased, careful to keep the current mail and Then I went to network solutions and sent the two zoneedit servers as my first and second name servers, and left the *ssholes in Arizona as the third and fourth in case zoneedit happened to go down. Arizona company still thinks that they are primary and secondary DNS for my company's domain, and I'm not telling them differently until I get the website safely hosted somewhere else. They're too stupid and vindictive -- no way could I safely shut down only *part* of our service with them. Two guys working out of their home who barely speak english and have constant routing issues... really need to get off their service entirely ASAP ... working on it.
So this weekend, I changed my mail record to point to my new exchange server. Started propogating and working just fine.
What I forgot to do was remove the 2 DNS records from the network solutions account; I left them as authoritative servers #3 and 4. I should have removed them, since now we have conflicting information, and should zonnedit not respond they might get the wrong info.... but I wasn't worried about it, mostly, because hey, zoneedit has been responding fine, and they are servers 1 and 2, not likely i'm going to need 3 and 4, right? And to my understanding, network solutions is not using round-robin.
So, the A record change for my mail server was propagating across the internet, and all was good. Until, suddenly, I noticed that places that had had the new record had reverted back to the old record! So I went to network solutions to rip out those other DNS servers, and I found that they had been re-ordered -- they were now my first and second DNS servers, and zoneedit was my third and fourth!!! How could that happen? I am the only person that has the account number and password for this domain. No way should the company in Arizona be able to re-establish itself as primary; they THINK they are, but they aren't. I've removed them altogether, as I should have done a long time ago, but still -- they never should have moved up top. I checked network solutions' records several days before, and the order was correct then.
How could this happen? How can the records at network solutions have been re-ordered?!?!