Network error

[Dollar]

Anyone seen something like this.

Use a UNC to attached to a machine (in ANY subnet including the same) and when you select a folder within that attached session, explorer appears to hang, task manager says not responding, but it comes back after a few seconds, with the folder highlighted. Select another folder in the same session, and the same thing happens. This is on a few machines, running w2k sp2 with all necessary hotfixes applied.

I have checked the DNS and WINS search order, and these are set the same as every other machine where it is not happening. I did think it may be related to the svchost.exe error that most of these users are getting, but this problem is only with a few select users, and for those who now have a "fixed" svchost.exe it does not seem to happen. On the one machine I have been checking with the svchost error, the problem occurs even if the svchost.exe application error appears to be fixed. So I doubt it is that, and it can't be the network, as it is only a few select w2k machines. All are on 10Mb network, and only a few have this problem. Cannot see any differences between the machines that work properly and the one's that don't.

Any ideas are more than welcome. If any more info is required please post to this forum, as it may help someone else (even if it does not solve my problem)

Best to all technical peeps
Dollar

 

[pbxman]

Could be normal behavior..

You're on a slow network (10MBIT) and you're browsing other machines. Try browsing to a user's temporary internet files that doesnt always clean it out! Even on a 100Mbit network, i've been frozen for over 10 minutes doing that

When you click on it - its not just "listing the contents" you're connected to it, and explorer wont browse until the content is finished loading. If you have a realtime virus scanner going as well that application will check all of those files before giving you the folder's contents in the window.

Try mapping a specific folder with only a couple of files in it to see if that hangs as well. But - i think it's your 10Mbit network browsing speed is sllllow cause Win2K is trying to load all of the contents before you can see it. Thats the way it works..same with the CDROMs. You wont get an explorer window until windows checks the CDROM first after you insert the disc.

Check it out, and post back if you're still stuck.
Good luck pbxman
Systems Administrator

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[Dollar]

pbxman

Thanks for the input, but I am not convinced this is a network problem. My machine that I use is at least 5x faster in accessing resources than this particular users (I know this doesn't count for much, but he has a P4 1.9Ghz and mine is a PIII 600 and three or four others in his area with the same spec, on the same network are having the same problem) This somehow comes down to the build, and something within the image is causing the problem, as they are all using a particular image. I have for now, a workaround that if they map a drive to the network resource it is fine. (It never happened on their previous machines - recently upgraded)

I also checked that Norton Antivirus wasn't the culprit, as there is a setting to scan network folders. It isn't the problem as far as I can see. Still looking for more info on a possible GPO that could do this (or something obscure like that)

Thanks anyway.
Dollar