Netware client backup sitting in Idle Wait status too long 1

[almond247]

Hello All,

I have noticed lately that a Netware client's backup has been sitting in IDLE Wait status for long periods of time. I have also noticed that the server log around
3:00am that message below appears in the log. This backup starts at midnight and should take long to complete on our
network does anyone have any idea of what could be the possible causes for this?

ANR0482W Session 304971 for node DOCURS1 (NetWare)
terminated - idle for more than 180 minutes.(SESSION: 304971)


304,975 Tcp/Ip IdleW 0 S 530.0 M 13.6 M Node NetWare DOCURS1
306,798 Tcp/Ip IdleW 0 S 28.0 K 197.5 M Node NetWare DOCURS1



11/24/2006 09:11:28 Total number of objects inspected: 2,184,293
11/24/2006 09:11:28 Total number of objects backed up: 736
11/24/2006 09:11:28 Total number of objects updated: 0
11/24/2006 09:11:28 Total number of objects rebound: 0
11/24/2006 09:11:28 Total number of objects deleted: 0
11/24/2006 09:11:28 Total number of objects expired: 53
11/24/2006 09:11:28 Total number of objects failed: 0
11/24/2006 09:11:28 Total number of bytes transferred: 115.99 MB
11/24/2006 09:11:28 Data transfer time: 72.11 sec
11/24/2006 09:11:28 Network data transfer rate: 1,647.10 KB/sec
11/24/2006 09:11:28 Aggregate data transfer rate: 3.86 KB/sec
11/24/2006 09:11:28 Objects compressed by: 0%
11/24/2006 09:11:28 Elapsed processing time: 08:32:25


11/25/2006 09:56:17 Total number of objects inspected: 2,185,298
11/25/2006 09:56:17 Total number of objects backed up: 1,541
11/25/2006 09:56:17 Total number of objects updated: 0
11/25/2006 09:56:17 Total number of objects rebound: 0
11/25/2006 09:56:17 Total number of objects deleted: 0
11/25/2006 09:56:17 Total number of objects expired: 61
11/25/2006 09:56:17 Total number of objects failed: 2
11/25/2006 09:56:17 Total number of bytes transferred: 296.15 MB
11/25/2006 09:56:17 Data transfer time: 63.49 sec
11/25/2006 09:56:17 Network data transfer rate: 4,775.93 KB/sec
11/25/2006 09:56:17 Aggregate data transfer rate: 9.70 KB/sec
11/25/2006 09:56:17 Objects compressed by: 0%
11/25/2006 09:56:17 Elapsed processing time: 08:40:33




11/26/2006 10:35:37 Total number of objects inspected: 2,185,479
11/26/2006 10:35:37 Total number of objects backed up: 1,576
11/26/2006 10:35:37 Total number of objects updated: 0
11/26/2006 10:35:37 Total number of objects rebound: 0
11/26/2006 10:35:37 Total number of objects deleted: 0
11/26/2006 10:35:37 Total number of objects expired: 963
11/26/2006 10:35:37 Total number of objects failed: 7
11/26/2006 10:35:37 Total number of bytes transferred: 306.27 MB
11/26/2006 10:35:37 Data transfer time: 93.53 sec
11/26/2006 10:35:37 Network data transfer rate: 3,353.07 KB/sec
11/26/2006 10:35:37 Aggregate data transfer rate: 8.89 KB/sec
11/26/2006 10:35:37 Objects compressed by: 0%
11/26/2006 10:35:37 Elapsed processing time: 09:47:38


11/27/2006 09:15:17 Total number of objects inspected: 2,185,648
11/27/2006 09:15:17 Total number of objects backed up: 896
11/27/2006 09:15:17 Total number of objects updated: 0
11/27/2006 09:15:17 Total number of objects rebound: 0
11/27/2006 09:15:17 Total number of objects deleted: 0
11/27/2006 09:15:17 Total number of objects expired: 172
11/27/2006 09:15:17 Total number of objects failed: 7
11/27/2006 09:15:17 Total number of bytes transferred: 227.12 MB
11/27/2006 09:15:17 Data transfer time: 50.30 sec
11/27/2006 09:15:17 Network data transfer rate: 4,623.60 KB/sec
11/27/2006 09:15:17 Aggregate data transfer rate: 7.55 KB/sec
11/27/2006 09:15:17 Objects compressed by: 0%
11/27/2006 09:15:17 Elapsed processing time: 08:32:55


11/28/2006 09:54:40 Total number of objects inspected: 2,169,328
11/28/2006 09:54:40 Total number of objects backed up: 5,899
11/28/2006 09:54:40 Total number of objects updated: 0
11/28/2006 09:54:40 Total number of objects rebound: 0
11/28/2006 09:54:40 Total number of objects deleted: 0
11/28/2006 09:54:40 Total number of objects expired: 19,917
11/28/2006 09:54:40 Total number of objects failed: 8
11/28/2006 09:54:40 Total number of bytes transferred: 2.09 GB
11/28/2006 09:54:40 Data transfer time: 448.22 sec
11/28/2006 09:54:40 Network data transfer rate: 4,899.16 KB/sec
11/28/2006 09:54:40 Aggregate data transfer rate: 67.00 KB/sec
11/28/2006 09:54:40 Objects compressed by: 0%
11/28/2006 09:54:40 Elapsed processing time: 09:06:14



11/29/2006 09:59:42 Total number of objects inspected: 2,183,595
11/29/2006 09:59:42 Total number of objects backed up: 23,585
11/29/2006 09:59:42 Total number of objects updated: 0
11/29/2006 09:59:42 Total number of objects rebound: 0
11/29/2006 09:59:42 Total number of objects deleted: 0
11/29/2006 09:59:42 Total number of objects expired: 18,759
11/29/2006 09:59:42 Total number of objects failed: 10
11/29/2006 09:59:42 Total number of bytes transferred: 2.97 GB
11/29/2006 09:59:42 Data transfer time: 531.65 sec
11/29/2006 09:59:42 Network data transfer rate: 5,864.80 KB/sec
11/29/2006 09:59:42 Aggregate data transfer rate: 94.87 KB/sec
11/29/2006 09:59:42 Objects compressed by: 0%
11/29/2006 09:59:42 Elapsed processing time: 09:07:46

TSM 5.3.4.0
Netware TSM client 5.3.4.0
AIX 5.3
Netware 6.5 SP5


Thanks for any help in advance!

 

[mbourne2006]

Hi

How many files exist on the client system?

A client session in "IdleWait" state indicates that the TSM server is waiting for the client to perform some processing. A high value here may indicate that the "scan" of the client filesystem is taking too long.

As a starting point, are you able to gather any performance metrics from the client? Most helpful would probably be to see the same counters gathered over a quiet period (if you have any) a busy production period, and during the backup window.

You might also like to look at the "MEMORYEFFICIENT" client option.

HTH

Kind Regards,
Matthew Bourne
"Find a job you love and never do a day's work in your life.

 

[almond247]

Hello,

About 2 years ago we tried unsuccessfully to implement a Novell Tivoli client Cluster in a Netware environment. We are going to try to implement this again, Does anyone have a working Novell cluster and can offer any advice, Tips or dsm.opt file examples of this is implemented?
Or if there anyone knows where I can get some good documentation on how to configure the backup-arhive client in a Novell cluster environment outside of the documentation thats in the Novell client guide it
would be appreciated, From what I understand it would be on 6 cluster services.


Thanks for any help advice in advance!


TSM 5.3.4
AIX 5.3
TSM client 5.3
Netware 6.5 SP5