Netware 4.11 Abend on Arcserve

[richyd]

Hi, having issues with Abends each night after Arcserve is run. 2 hours in to the job, Netware server hangs. When I type ASTOP6 at the console the server Abends. This server backsup another server which also Abends. Here is also a log from the Arcserve -

Dec-09 22:27:40 648 Backup XXX-XX-XXXXX /HOTEC: to XXX-XX-XXXXX
sequence 1 session 6
Dec-09 22:49:58 648 Approximately 14,975 file(s) 1,486,114 KB will be
processed
Dec-09 22:54:54 648 E3125 Failed to read
HOTEC:\EXPERT\EXPERT\DOCTORH\DOCTORH.APP's data
set, fffefffc
Dec-09 22:57:25 648 SMS API NWSMTSCloseDataSet
(HOTEC:\EXPERT\EXPERT\DOCTORH\DOCTORH.APP)
returned error code fffefffc
*************************************************
Netware Abend

Server XXX-XX-XXXXX halted Tuesday, 9 December 2003 10:59:29 pm
Break 1: Server-4.11a: Page Fault Processor Exception (Error code 00000000)

Registers: EIP in FSTAPE.NLM at code start +0001EB6Ch
Server XXX-XX-XXXXX halted Friday, 12 December 2003 8:18:18 am
Abend 2: Server-4.11a: NLM unloaded without deleting all its semaphores.

I also get this abend too.
*************************************************
Netware Abend

Running process: Console Command Process
Created by: SERVER.NLM
Stack pointer: D8D7358
Stack limit: D8D5010
Scheduling priority: 0
Wait state: 00

Stack:
--0D8D7820 (SM3RC.NLM|Diff+A3F0)
--0D8D7870 (SM3RC.NLM|Diff+A440)
F182530D (FSTAPE.NLM|(Code Start)+130D)


I have looked on the CA website and Novell. I have upgraded the TSA410 NLM. Any other ideas I could try? would a vrepair help me?

Thanks
Rich

 

[igortsin]

SP for Arcsereve and agent for the second server.
Which version of Arcserve do you run?
Arcserve could abend server even when some of files is corrupted or locked.
Upgrade all SCSI drivers. I hope tape device and Hard Drives are connected to the different SCSI cards.

 

[richyd]

I'm running Arcserve 6.10 with build 96.00 I've also upgraded to the latest tsa410.nlm.

I can suggust upgrading the SCSI drivers but I'm going to try a few Arcserve upgrades first.

Thanks for the advice

 

[TheLad]

You may want to vrepair your volume to eliminate file/directory corruption. Does it always fail on the same file/directory?

-----------------------------------------------------
"It's true, its damn true!"
-----------------------------------------------------

 

[richyd]

Pretty much so yeah, I've excluded the directory containing database files from last Fridays backup and the backup job was successful.

I've re-applied the ARCserve latest service pack and I'm going to run Vrepair later today. Hopefully this will resolve my problem.

I had checked my file open and locked status which doesnt show and users accessing anything. I'll see how tonights backup goes,
Thanks
Richyd

 

[Provogeek]

Here is a novel question; what antivirus do you run?

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
Brent Schmidt Certified nut case
Senior Network Engineer

http://www.kiscc.com

 

[richyd]

Ah, were running Norton Antivirus. Well since excluding that directory, we've had no further problems. I've also reapplied ARCserve SP2 which has resolved the problem. I think :/