Netscape trouble

[calista]

My intranet site doesn't work in Netscape, and as it turns out, a significant number of people here use Netscape as their default browser. The errors they get vary depending on how they try to get into the site.

I am running MicroSoft Server 2000, and I have an HTML home page called Default.htm which the server recognizes as the default home page. This is the page that loads when you type the server name into your browser. From there, I have a link to my actual Cold Fusion intranet home page that looks like this:

<A HREF=&quot;[URL unfurl="true"]http://buzz/Intranet/HomePage.cfm&quot;><SPAN[/URL] CLASS=&quot;Red&quot;>Beyond!!!</SPAN></A>

They get to the Default.htm OK, but when they try to click on the link, differnt things happen. One got "incorrect parameter"(BTW, his link did not show Red as is does in IE). Some get "Page not found".

Where do I start to fix this? X-) Calista :-X
Jedi Knight,
Champion of the Force

 

[philhege]

Calista,

If there's nothing else in default.htm except for your link,

either

Try
<script langauge=&quot;Javascript1.1&quot;>
location.href='

http://buzz/Intranet/HomePage.cfm';

</script>

in the head of default.htm

OR

change IIS to recognize homepage.cfm as the default document.

If there's other stuff, lose the <span> and use <font> or something that NS can play with.

HTH,
PH

 

[calista]

There is more to the page, I posted just the link because I thought that was where the problem was. Default.htm has a cool graphic of Buzz Lightyear, with some javascript animation. I didn't write Default.htm, I just wanted to keep it for a while, at least. Your suggestion should come in handy when I do away with the current Default.htm. Thanks!

Also, do you mean to tell me that after all the time I spent changing FONT to SPAN because FONT is deprecated, that NS doesn't recognize SPAN?????? Calista :-X
Jedi Knight,
Champion of the Force

 

[GunJack]

Hey Calista,

I would remove the span tag and see if that cures the problem. I still use the <font> tag so I don't have any experience with NS problems with span ( I also still use Notepad & <center> . The webserver config wouldn't cause any problems specific to NS but I would check to make sure all computers can resolve the name &quot;buzz&quot; since you're not using a domain name. If you're in a Windows environment, any computer attempting to use that link will need to be configured to use a Wins server which can resolve &quot;Buzz&quot; into the correct IP (or have an lmhost file - yuck). You could always change the link to use the IP of the server Buzz instead of the name &quot;buzz&quot; and see if that makes the problem go away.

Should be a simple problem to fix as I can't see it being anything but one or the other.
GJ

 

[calista]

I think all the computers on our network have been configured to recognize &quot;Buzz&quot;. Everything works great as long as everyone uses IE. The current problem I am having is, when I open NS, type &quot;Buzz&quot; in the browser bar, the default page loads correctly, but the status bar shows a link to an old file that no longer exists so I get &quot;Page Not Found&quot;. This is despite the fact I changed Default.htm to point to a different file that IE finds, but NS does not. Calista :-X
Jedi Knight,
Champion of the Force

 

[GunJack]

Hey Calista,

I'm afraid I don't understand what you're describing.

&quot;when I open NS, type &quot;Buzz&quot; in the browser bar, the default page loads correctly, but the status bar shows a link to an old file that no longer exists so I get &quot;Page Not Found&quot;

Does it load correctly or do you get a page not found?

GJ

 

[calista]

Sorry for the confusion. Let me see if I can explain this clearly. In NS, when you type &quot;Buzz&quot; into the browser bar(or

http://buzz),

you get the home page, Default.htm, and it loads correctly. Default.htm contains a link (the one I posted in my first message)to my intranet home page (HomePage.cfm). When you hover over the link, the status bar at the bottom of the screen shows Index.cfm, which no longer exists. So, when you click on the link, it tries to go to Index.cfm, and can't find it, so you get &quot;Page Not Found&quot;. This link works correctly in IE. When you hover over the link in IE, the status bar shows &quot;HomePage.cfm, which is what it should be, and when you click on the link, it goes to HomePage.cfm, it loads correctly, and everything is fine.

Hope I've cleared this up. Calista :-X
Jedi Knight,
Champion of the Force

 

[GunJack]

OIC, I would do a &quot;View Source&quot; in NS and see what the source shows. Does it show the html you posted above or does it show something else. My guess is that you will see the link is pointing to &quot;index.cfm&quot;. I would suspect that the browser is using a cached page. Holding down the &quot;ctrl+shift&quot; combo while clicking refresh should force NS to truly reload the page.

Let me know what you find but this sounds like a caching problem to me.
GJ

 

[calista]

I think you were right about the caching. I just tried it again today, and it work correctly to get to HomePage.cfm. (No, I haven't changed anything since yesterday.)
However, if I try to navigate more than one level deep, it gets confused and tried to go to the wrong places. I'll try to use the &quot;View Source&quot; to see what it's doing. (I'm really begining to hate Netscape. I never thought I would like a MS product better than the competition.)

Thanks! Calista :-X
Jedi Knight,
Champion of the Force

 

[josel]

I am experiencing identical problems as you describe above.

Did you ever find a solution or root cause?

It seems as though NS does not retain session variables. IE, in the other hand, works like a charm ...

Please let me know!

Regards;


Jose Lerebours If you have the knowledge, consult and educate those who need it! - Jose Lerebours

 

[calista]

To be perfectly honest, Jose, I've given up on this, at least for the time being. As my site is a company intranet, it's not really neccesary for me to be able to support different browsers. For me, the issue was primarily academic, and, there are a few here who absolutely hate Microsoft, and do not want to have to use anything made by Microsoft. For now, tough cookies!

Sorry I couldn't be more help. If you haven't already, check out the HTML forum on this site. It seems like half the questions are something like &quot;How do I get ______ to work in NS?&quot;

Good luck! Calista :-X
Jedi Knight,
Champion of the Force

 

[dunskii]

To make the link &quot;Red&quot; try putting the class tag inside the <a href=&quot;....&quot; class=&quot;red&quot;>. This may also fix the link problem as well.

It worked for me once

Dunskii

 

[Guest_imported]

calista,

Just a thought. Make sure that the Netscape users are using v 4.79 or later. And, I assume that you defined the class &quot;red&quot; somewhere in your HTML source.

 

[calista]

Thanks for the input, guys. As I mentioned a few posts earlier, this isn't a priority right now, but that doesn't mean it isn't going to become one. My job will be changing soon, I think, so a lot of things may change. (I do so hate breaking in a new boss! ;-) ) Calista :-X
Jedi Knight,
Champion of the Force