thanks for the reply heres an update:
Our i2033 ended up being so far behind, we had to do a 3 step firmware upgrade to the newest release for them to work. So we had the vendor replace the phones with ones that already had the newest firmware. We went from 4.5 to 7.5, and on 4.5 we had no i2033 firmware on the servers so it did not matter... Once we went to 7.5 the newest fw was loaded..