I've been to the erlang website, to calculate this, but that doesn't appear to cover my situation.
I need to calculate the number of lines I would need for 30 reps to make outbound calls only. I don't know for sure but I would have to assume 5-7 min per call.
Any suggestions would be greatly appreciated.
I need to calculate the number of lines I would need for 30 reps to make outbound calls only. I don't know for sure but I would have to assume 5-7 min per call.
Any suggestions would be greatly appreciated.