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Need a better Caculator 1

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campyracr

IS-IT--Management
Jun 25, 2002
288
US
I've been to the erlang website, to calculate this, but that doesn't appear to cover my situation.

I need to calculate the number of lines I would need for 30 reps to make outbound calls only. I don't know for sure but I would have to assume 5-7 min per call.

Any suggestions would be greatly appreciated.
 
Outbound would just be however many simultaneous people you want making calls. If you have 30 people making calls, you need 30 lines. I think you're overthinking it.

-CL
 
Ahh the clarity of an unbiased mind. Thanks.
 
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