Nec sl2100 problem

[fateh555]

Assuming everything is together correctly, you need to do a first

 

[daddybadger]

Never seen that type of handset, is it an IP phone?

 

[fateh555]

hybride

 

[daddybadger]

Ah those type a handsets. So by default the ports are already programmed. In theory you just need to connect to the pbx with pcpro and configure to your requirements. You haven't really stated what sort of problem your facing.

 

[fateh555]

It did not work

 

[STLphone tech]

Thats the display you get when connecting the wrong phone to the KSU

 

[OzzieGeorge]

So what is the actual model of the phone (it definitely looks like a 2100 phone)

 

[STLphone tech]

I should have added in the earlier post to get that display, the KSU or phone could be defective, or somehow the phone was terminated to an analog station port.
Model number of the 12-button phone IP7WW-12TXH-B1, part number BE117452

 

[thessaloss]

See if the 2 wires of voice (in the middle) are correctly connected. 4-5 pin on RG45 of SL2100

 

[OzzieGeorge]

Stupid point here but I am assuming you have other stations working on the system so what happens if you swap this handset for a working one or is it an IP handset?

 

[OzzieGeorge]

Sorry but the part number doesn't seem to match the phone see here...

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[OzzieGeorge]

Your handset is missing the soft keys so not sure what phone you actually have!

 

[thessaloss]

Your handset is missing the soft keys so not sure what phone you actually have!

It's a SL2100 4-wire phone. soft keys have a 2-wire phone.

 

[OzzieGeorge]

Strange, the SL2100 hardware manual shows the BE117452 as 24 Keys,Digital (2W) Multiline Terminal (Black) with color packing sleeve

 

[thessaloss]

If this is the code, then you are right

 

[STLphone tech]

There are no 2 pair TDM SL2100 phones in the North America market, all sold here are 1 pair.