JoyceRogers
Technical User
I have a NEC SL2100 version 1.03 that has been installed for 1 1/2 years. No dial tone, verified dial tone at 66 block, replaced 3CO card but did not fix problem. Intercom is working fine.
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NEC SL2100 No dial tone
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belevedere
Instructor
Dial #9 + 001,002,003 from an ICM dial tone (#9 = direct trunk select code). If you get no dial tone, the card supporting the 3 CO card may be bad. Since you already replaced the 3 CO card then a reset was done. Last resort is to try a factory default of the system.
Power off, wait for all LEDs to go out. Press and hold load button, power up, wait ~10 seconds then release the load button. A factory default should give you working phones and trunks.
FYI, v 1.03 is VERY old. You should upgrade to v 2.00. v 1.03 had some trunk issues. You may need to use WEBPro to upgrade since there was a bug with the PCPro upgrade. Upgrade your PCPro also. Both are free downloads in various web sites.
Power off, wait for all LEDs to go out. Press and hold load button, power up, wait ~10 seconds then release the load button. A factory default should give you working phones and trunks.
FYI, v 1.03 is VERY old. You should upgrade to v 2.00. v 1.03 had some trunk issues. You may need to use WEBPro to upgrade since there was a bug with the PCPro upgrade. Upgrade your PCPro also. Both are free downloads in various web sites.
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