NB 4.5 GA can't restore error code 5

[360Highlander]

Running: NetBackup 4.5GA
Tape Drive: ATL-M1500 using SDLT tapes


This is my first try at restoring files. On the first try I was unable to restore any files until I had the restored to their original location. This worked for three different restore jobs.

Beginning yesterday the jobs starting failing again

Here is the error message:
----------------
9/8/2004 1:40:19 PM - media AS034S required
9/8/2004 1:40:19 PM - media AS033S required
9/8/2004 1:40:19 PM - media 00006S required
9/8/2004 1:40:19 PM - restoring image 360nas1_1071392562
9/8/2004 1:40:24 PM - connected
9/8/2004 1:40:26 PM - mounting AS033S
9/8/2004 1:41:21 PM - mounted
9/8/2004 1:41:22 PM - positioning AS033S 1
9/8/2004 1:41:22 PM - positioned
9/8/2004 1:41:26 PM - restored image 360nas1_1071392562 - the restore failed to recover the requested files(5)
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This is the error message from today
-------------
9/9/2004 10:56:58 AM - media AS039S required
9/9/2004 10:56:58 AM - media AS032S required
9/9/2004 10:56:58 AM - media 00007S required
9/9/2004 10:56:58 AM - restoring image 360nas1_1070458667
9/9/2004 10:57:00 AM - connected
9/9/2004 10:57:02 AM - mounting AS032S
9/9/2004 10:58:15 AM - mounted
9/9/2004 10:58:16 AM - positioning AS032S 3
9/9/2004 10:58:24 AM - positioned
9/9/2004 11:23:29 AM - restored image 360nas1_1070458667 - media position error(86)
the restore failed to recover the requested files(5)
----------
The one from today at least said "media position error."

What can I do to fix this and get these files restored?

All the files I'm attempting to restore are from the same location (as the successful restore jobs)
Thanks

 

[360Highlander]

Update:
---------

Here is a new error from today.
Once again any help is appreciated
--------
09:18:06 9/13/2004: Restore Started

09:18:12 (24509.xxx) Media id AS034S is needed for the restore.
09:18:12 (24509.xxx) Media id AS033S is needed for the restore.
09:18:12 (24509.xxx) Media id 00006S is needed for the restore.

09:18:12 (24509.001) Restoring from image created 12/14/2003 03:02:42 AM
09:18:17 (24509.001) INF - Waiting for mount of media id AS033S on server 360tempserv.
09:19:20 (24509.001) INF - Waiting for positioning of media id AS033S on server 360tempserv.
09:19:21 (24509.001) INF - Beginning restore from server 360tempserv to client 360nas1.
09:19:24 (24509.001) INF - Restoring NDMP files from /vol/vol1.
09:23:37 (24509.001) WRN - Cannot restore from filepath /vol/vol1, NDMP_HALT_INTERNAL_ERROR occurred.
09:27:27 (24509.001) Status of restore from image created 12/14/2003 03:02:42 AM = the restore failed to recover the requested files

09:27:31 (24509.xxx) INF - Status = the restore failed to recover the requested files.
------------

 

[Vela]

Is this a database you restoring to??

 

[360Highlander]

These are just some .txt logfiles that I'm attempting to write back to the same directory.

 

[lenski]

Should be okay have you tried restoring to a differant location to check it is not file locking, diskspace or permisions issues?

 

[360Highlander]

Yes, I get the same error regardless of where I try to restore the files.

 

[lenski]

I'm a bit stumped. Can I sugest you run a verify on the image in the Catalog panel or Media Contents in reports to read from the tape and ensure it is valid.