Native backups not working

[JCrou82]

I have a dell poweredge 2650 and powervault 112T. I have attempted to run a backup with ArcServe 2000 and I get an error stating that the job engine timed out. So I then attempted to do a Native back up. Everytime I run the back up, it will run for between 2 - 20 minutes and then stop. Here's the data on the report that native produced:

Backup Status
Operation: Backup
Active backup destination: DLT
Media name: "Test2-051104-1536"

Backup of "D: "
Backup set #1 on media #1
Backup description: "Test2-051104-1536"
Backup Type: Normal

Backup started on 5/11/2004 at 3:36 PM.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Product MGMT Req Daily\APC UPS Production - Daily Management Control Request-Master-5-2004.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\RMA Procedure\RMA Procedure.vsd in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\RMA Procedure\RMA_procedure 03.doc in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Technical Directory\Matrix Quality Control Sheet MOODY BIBLE INSTITUTE 030304.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Technical Directory\Refurb Special.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Technical Directory\Returns Checklist.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Technical Directory\RMA Log.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Technical Directory\Troubleshooting BackUPS Pro 280-420-650.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Technical Directory\Troubleshooting Matrix 3000 - 5000.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\Technical Directory\Troubleshooting SmartUPS 450-700-1000-1400-2200-3000 Standalone.xls in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\UPS INVENTORY MANAGEMENT\Daily Production Workflow.doc in use - skipped.
Warning: The file \Public on Sales\APC-REFURBUPS-MASTER-DIRECTORY\UPS INVENTORY MANAGEMENT\Inventory Control Label.doc in use - skipped.

Error: The device reported an error on a request to write data to media.
Error reported: Hardware failure.

Backup completed on 5/11/2004 at 3:50 PM.
Directories: 497
Files: 8815
Skipped: 12
Bytes: 1,338,803,241
Time: 12 minutes and 58 seconds

The tape drive has been replaced, so has the scsi card, and cables. I've uninstalled and reinstalled the scsi devices as well as the tape. Has anyone witnessed this before? Does any one have any tips? Possible solutions?

Thank You

 

[vbrocks]

Did this ever work for you in the past?

 

[JCrou82]

unfortunately, i'm new here and my predecessors didn't leave me much to go by. I'm going to assume that it never worked before since the president of the company is really hounding me on this.

 

[vbrocks]

Try booting in safe mode and then do a backup. It could be a service or program conflicting with the backup program.
It could also be the device drivers for your media. Have you tried hooking up an ide drive and using that?