NAM remote logins don't work 1

[pmcook]

I defaulted and reconfigured a NAM 3.0 on a MICS 6. After I built the mailboxes I went through the initial setup on a few mailboxes I discovered I could not log in to any of them unless I was at the extension itself. If I tried I'd get "invalid password." I don;t do a lot of these but I don;t seem tor recall a setting which allowed for remote mailbox logins.

 

[misseditbythatmuch]

Just to be sure we are starting at the same point, which feature code are you using when you log in to the v-mail, if you have a display phone, are you prompted with "LOG:" and what exactly are you keying from a "remote" extension to access a v-mail box?

 

[curlycord]

From any phone enter following in order:
F983
OTHER
XXXyyyy (XXX = mailbox number, yyy = password)
OK

Also note NAM 3.0 is not compatible with MICS 6.0, you need the NAM to be at 4.1

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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[pmcook]

I must have a 4.1 but the label on the NAM says R3. It does work just fine the MICS. That was what I was doing wrong, I was not pressing "other" first. And I use F981 not F983. I knew I was missing something simple.

 

[curlycord]

Probably upgraded then.
FYI In F983 soon as you login you can press 9 to see correct version.


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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[norstarboy125]

Release of the NAM doesn't matter when it comes to the method of checking/initialization from another extension. As curly stated f983 othr ext. pswd.

Jeremy J. Carter
Charm City Communications
Avaya/Nortel
Sales. Service. Installation

http://www.charmcitycommunications.com

 

[kmpp]

You can also press star button on non 2 line display sets and 2 line display sets to check other mailboxes.