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MY COMPUTER WON'T RESTART AFTER INTERNET...

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yoda321

Technical User
Joined
Sep 7, 2005
Messages
2
Location
US
problem: my computer won't shut down after i go off line or restart! if i shut down or restart all i get is the (blue screen error massage)can this be fixed? do i need to reinstall windows? thank you from: yoda321
 
Some history would be useful.

You could try (re)installing on top of current (rename win.com to something else, then do a normal install booting from floppy with CD support or from 98 install CD. When prompted, choose C:\windows (ie, where existing installation is) not C:\windows.000 or whatever it prompts). This should keep you current installation intact and often sorts problems like yours out, but would rather know how you got where you are before giving definitive advice.
 
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