My ADP reaches 4 and restarts . IDE

[Qaisarabbas]

My ADP reaches 4 and restarts . IDE1 and IDE2 are off and not blinking. there is no communication.Slowly the cards leds in SWUs are becoming red. any idea

 

[masviss]

What is the software version? And hardware (duplex or simplex)?

 

[Qaisarabbas]

its Hipath 4000 , version 4, duplex

 

[masviss]

Turn off the processor box.
Remove the ADS processor.
Remove the SIM card. Put this module aside.
Remove any SWU processor, install a SIM card in it. Insert this processor in place of ADS.
You can extract additional RAM or try to do without it.
Turn on the power and watch the download.

 

[member 1453342]

Turn off the processor box? At the moment they have some working telephony but we don't know what's wrong. If the HD tray is faulty they will not be able to restore service!

Reboot on 4 is what - module test? So faulty processor is possible. But they are hot swappable.

I would remove the processors from ADP and standby SWU. Swap the ADP SIM card over to the other processor, and try to boot ADP. So same thing, but you don't need to power off, Active processor will remain running. If it still loops at 4, there could be another module causing the problem so then you are looking at a parts swapping exercise, maybe the MCM is dragging it down.