I'm trying to get my ISP to change my MX record and am having a little trouble. Here is the situation, I'm just wondering what people think of this:
I called up my ISP and told them to change my mx record to point to my static IP on our exchange server. My ISP is who the companie's web site is being hosted with and who we paid to register the domain name. My ISP is the local phone company who actually doesn't do the web hosting but uses a company called InfoAve. The main reason I wanted my mx record changed was so that my company can create and change its email addresses as it pleases. The ISP then needs to ask its web hosting subcontractor to change the mx record of our domain. I think the main problem is that the Phone comapny does not know what it is doing and puts up a front that it is an ISP.
The other problem I have is that my server is named the same thing as my domain name...so the ISP doesn't know what to do. I want web requests to go to their server and my mail to mine. I don't think they know how to do this.
Thanks for any answers
I called up my ISP and told them to change my mx record to point to my static IP on our exchange server. My ISP is who the companie's web site is being hosted with and who we paid to register the domain name. My ISP is the local phone company who actually doesn't do the web hosting but uses a company called InfoAve. The main reason I wanted my mx record changed was so that my company can create and change its email addresses as it pleases. The ISP then needs to ask its web hosting subcontractor to change the mx record of our domain. I think the main problem is that the Phone comapny does not know what it is doing and puts up a front that it is an ISP.
The other problem I have is that my server is named the same thing as my domain name...so the ISP doesn't know what to do. I want web requests to go to their server and my mail to mine. I don't think they know how to do this.
Thanks for any answers