Muted when dialing local DID's

[Midntsol]

We have received some 1140e phones and are experiencing an odd issue with them being muted when calling someone internally. If you call and external number, they can hear you fine.

Things I have tried.
1. Different phone
2. Tried to identify a cls code, which would cause this.
3. Outed the TN and left the default programming and only added key things like DID's class of service ect...
4. Installed the most recent firmware.
5. Searched various sites

Below is a print of the tn. Any help would be most appreciated.


DES Test
TN 100 0 00 00 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 001
CUR_ZONE 001
ERL 0
ECL 0
FDN 1255
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLA VOUD CDMR ICRD MCDD T87D KEM3 MSNV FRA PKCH
CPND_LANG ENG
RCO 0
EFD
HUNT 1255
EHT 1255
LHK 1
PLEV 02
FCAR NO
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 1234 0 MARP
CPND
NAME John Smith
XPLN 23
DISPLAY_FMT FIRST,LAST
01 SCR 12345 0
CPND
NAME John Smith
XPLN 23
DISPLAY_FMT FIRST,LAST
02
03 ADL 16
04 ADL 31
05 MSB
06 ADL 31
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31

 

[johnpoole]

when you say it's muted, ie low vol for the duration or the mute function is active at the time the call is placed?

john poole
bellsouth business
columbia,sc

 

[Midntsol]

The mute function appears to be enabled at the time the call is placed, but the mute button is not lit and does nothing when you press it. The other person can not hear you. If you call an external number everything works fine.