Multiple Lines Login on one phone

[The Phone Guy]

Hello All,

Seeing if someone could assist and point me in the right direction​

I have a department that wants to have 12 line appearances on one phone(which I can do) but they what to have them be able to log in to each line as an agent(ACD). They will be using these lines for outbound calls only but they want to capture the how many outbound calls are being made on each line. We have phones programmed with a Prime Line and an ACD Line with a Logon/Logoff button but I am only able to log in one line at a time on the phone.​

Any suggestions would help. Let me know if there is more details are needed.​

 

[belevedere]

What system is this, and do you have the ACD license?