Just installed Win XP and Office XP on this laptop and am having a slight problem with Outlook XP.
I keep getting a popup dialog box asking for a password when I select send/receive. Save passowrd is selected etc.
Tried several suggestions with no help.
So I did a little troubleshooting last night and this is what I've come up with, but still no solution.
I have OUTLOOK XP installed on this laptop and on my desktop at home. At home I have no problems with the pop-up dialog box asking for a password.
The only difference is... at home I'm on a broadband connection and have only one e-mail account setup in Outlook XP.
On this laptop I have 2 email accounts, one for my dial-up and one for the broadband. This was the way I had it setup in Outlook 2000 and it worked just fine. I could select send/receive and it would go out and get the mail or send it through the properly set up email accounts.
But the same setup in Outlook XP causes problems.
So I went in and deleted the broadband account and with just ONE email account (dialup) selecting send/receive I do not get the dialog box.
I went to the desktop and added the dialup account and bingo, get the dialog box.
So on the laptop I set both accounts to exactly the same settings, out going, in coming etc. and again when I selected send/receive I get the popup dialog box.
Delete the second account and no popup dialog box.
So from what I've done, I can say the problem lies with multiple accounts being set up in Outlook XP. No problems when the same setup was in Outlook 2000.
So any suggestions?????
Regards,
Richard
Tulsa, OK
I keep getting a popup dialog box asking for a password when I select send/receive. Save passowrd is selected etc.
Tried several suggestions with no help.
So I did a little troubleshooting last night and this is what I've come up with, but still no solution.
I have OUTLOOK XP installed on this laptop and on my desktop at home. At home I have no problems with the pop-up dialog box asking for a password.
The only difference is... at home I'm on a broadband connection and have only one e-mail account setup in Outlook XP.
On this laptop I have 2 email accounts, one for my dial-up and one for the broadband. This was the way I had it setup in Outlook 2000 and it worked just fine. I could select send/receive and it would go out and get the mail or send it through the properly set up email accounts.
But the same setup in Outlook XP causes problems.
So I went in and deleted the broadband account and with just ONE email account (dialup) selecting send/receive I do not get the dialog box.
I went to the desktop and added the dialup account and bingo, get the dialog box.
So on the laptop I set both accounts to exactly the same settings, out going, in coming etc. and again when I selected send/receive I get the popup dialog box.
Delete the second account and no popup dialog box.
So from what I've done, I can say the problem lies with multiple accounts being set up in Outlook XP. No problems when the same setup was in Outlook 2000.
So any suggestions?????
Regards,
Richard
Tulsa, OK