I have a cutomer with a BCM 400. They are renting out office space and sharing their BCM. They have a PRI and the other company is porting their main line over to the PRI.
Along with taking a block of 10 DID's.
What i am going to do is create a hunt group for company 2. In that group will be the 10 extensions and the target line wich will be their main number. And the group will appear and ring on all the 10 sets along with 2 intercom keys. Is this the best way or should i just have target appr & ring on sets? What im not sure about is if their main number assigned to target line 300. What happens if i get a call on 300. It rings in on the hunt group key. What happens to the second call on 300? Will it ring the remaining sets or is it busy? Once its answered is it on one of their intercom keys? After 8 rings i will have call pilot answer line 300. Just wanting to make sure they can receive more then one call at a time using the hunt group. Also through the telco what happens to the 2nd call will they get a carrier busy tone?
Last thing is outgoing caller id. I cannot get sets to display different caller id info. In programming displayed number. Do i key in just 10 digits or do i need dashes or does it even matter.
Thank you for any info on any problems i might run into
Along with taking a block of 10 DID's.
What i am going to do is create a hunt group for company 2. In that group will be the 10 extensions and the target line wich will be their main number. And the group will appear and ring on all the 10 sets along with 2 intercom keys. Is this the best way or should i just have target appr & ring on sets? What im not sure about is if their main number assigned to target line 300. What happens if i get a call on 300. It rings in on the hunt group key. What happens to the second call on 300? Will it ring the remaining sets or is it busy? Once its answered is it on one of their intercom keys? After 8 rings i will have call pilot answer line 300. Just wanting to make sure they can receive more then one call at a time using the hunt group. Also through the telco what happens to the 2nd call will they get a carrier busy tone?
Last thing is outgoing caller id. I cannot get sets to display different caller id info. In programming displayed number. Do i key in just 10 digits or do i need dashes or does it even matter.
Thank you for any info on any problems i might run into