Multiple AA on an 007 MLM

[Ghostin]

I have a customer with a Legend and 007. they are using the switch to run two businesses. I know you can use multiple AA's with the 007, but I have never set it up. When I select multiple AA's, how do I get AA 1 to answer lines 1-4 and AA-2 to answer lines 5-8.

 

[TouchToneTommy]

Under AA-2's menu is a option for line assignment. Anything not assigned to AA2 or AA3 will be answered by AA1. Or, if you are using principal user or delayed calling groups to send lines to the AA, use different extensions or calling groups, and use COS of 15, 16 or 17 for AA1, 2 or 3.