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MSN Messenger cannot send files

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210210

Technical User
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Feb 12, 2003
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GR
Hi all. Hope you can help me. I use Win XP home. I can't send files to buddies from MSN messenger. It tells me that under Win XP if the built-in firewall is activated (which is) you are unable to send. I have no problems receiving. I tried connecting (56K modem connection) without firewall support but still unable to send files.
Any suggestions?
Thanks
 
If you are sending to Windows Messenger then it won't work, you 'll need to log out of MSN messenger and login to Windows Messnger. (Same user name etc)

But if it's your firewall then you need to open the ports for it to work.

Ports 5891-5900

Goto to your connection and r-click and choose properties, then under the advanced tab you'll see if your Firewall is on if it is then the box at the bottom right "Settings" will be available click on it and then choose ADD

put MSN 5891 in the 1st box
127.0.0.1 in the 2nd box
5891 in the 3rd box.

make sure the tcp radio button is selected and then choose OK

Then repeat the procedure for port 5892 uoto port 5900

This works, I have done it on dozens of pc's with no problems.

PS. The 1st Box is just what you call it so change MSN 5891 to reflect the port it's for.








---------------
Johnodq
---------------
Please let me know if the advice I give is of help.
Feedback will benefit all

Any advice I give is my best judgement based on my interpretation of the facts you supply. Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.
 
I did exactly as you said but I'm still unable to send any files via MSN messenger. Any more clues?
Thanks
 
Is there a router in the setup somewhere? Cheers,
Jim
iamcan.gif
 
Comtech, what do you mean by router in the setup? of msn or the win xp? sorry I'm a bit useless with deep tech stuff. As far as I know there is no router.
Gamecomputer, if they may not be able to communicate well between them, then why am I able to receive but not to send?
Anyway I will try your suggestions again and see what I can do. Thanks for your help guys.
More suggestions are always welcome :)
 
why am I able to receive but not to send?

This is with the same other person on the other end? Most likely that person is using a router or running a firewall that is blocking info from going int (from you) his PC. Can this other person recieve files from anyone else?
 
According to MSN Messenger the out going file transfer ports are 6891-6900.

Taken from MSN help file:

Note: This information is for network administrators and those who understand how to configure computer systems that have firewalls or network address translators (NATs).

If MSN Messenger cannot make a direct connection to the Internet from computers or networks that are behind firewalls or NATs, it will attempt to connect by using the same connection settings that your default Internet browser uses. If MSN Messenger connects in this way, its features are limited to sending instant messages and seeing which contacts are online.

For great performance and full feature availability—including being able to transfer files by using MSN Messenger—you might be able to configure your proxy servers in a way that allows your network or computer to connect directly to the MSN Messenger servers.

For instant messaging

Set outgoing TCP connections to port 1863 on your proxy servers.
On the Messenger main window, click the Tools menu, click Options, and then click the Connections tab.
Note the information that is required on this tab.
Provide all network users with the information and instructions they need to properly configure the Connections tab of their MSN Messenger program.
Make sure the internal local area network has access to the Domain Name System (DNS) servers to resolve the names of external hosts such as messenger.msn.com.

For file transfer

Open as many TCP ports as you can between 6891 and 6900.
Configure the TCP ports so that sockets on a port remain open for an extended period of time.

Note

If you are using a network address translator (NAT), file transfer will not work unless you have a Universal Plug and Play NAT (UPnP NAT). If you are not sure what type of NAT you have, check with your computer manufacturer or NAT vendor.

Hewissa

MCSE, CCNA, CIW
 
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