Msinstaller errors running Office XP apps

[rjs]

Using MFXPa, all published apps. Anytime a user opens any Office XP app (current patches all applied), the app works ok, but the event view shows the following errors (example is Excel, but any Office app produces similar error). If I make the user a member of the administrators group, the errors do not occur. Any clues, suggestions, fixes would be appreciated.

Event ID: 1001
Description:
Detection of product '{90110409-6000-11D3-8CFE-0050048383C9}', feature 'EXCELFiles' failed during request for component '{5572D282-F5E5-11D3-A8E8-0060083FD8D3}'

Event ID: 1004
Description:
Detection of product '{90110409-6000-11D3-8CFE-0050048383C9}', feature 'ProductFiles', component
'{66CD2C91-2A15-4DA4-BBD2-5EC1075F3C0E}' failed. The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist.

 

[bigpapapump]

Did you ever find a solution to this? I'm having the same issue.
Anyone have any thoughts?

 

[bigpapapump]

Any ideas here?
This message is constantly filling up my app log.

 

[rjs]

It was a while ago, but it was how a new user's default profile was being created from the default. Originally, I had set up a "standard user" account which I used to set all the application defaults. Then I copied that standard user profile over the "default user" profile so that everyone got a know set of defaults.

There were some user specific files which ended up the default user profile which after clearing those out, seemed to resolve the problem.

If that all sounds familiar, post again and I will go through my notes.

R.Sobelman

http://www.tracklogins.com

 

[bigpapapump]

Thanks - that's exactly what I did.
I created a standard default profile that has all the default Internet, Outlook, etc. settings and I get that error constantly.

Anymore help you can offer is greatly appreciated.

 

[ascotta]

A thought occurred, yes it sometimes does.

'HKEY_CLASSES_ROOT\.pip\' does this exist, and what permissions are on it.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[rjs]

Under the default user profile:
Get rid of the UsrClass.* files in the:
\Local Settings\Application Data\Microsoft\Windows
directory. Also delete any subfolders under
\Local Settings\Application Data\Microsoft\Credentials
Also anything under
\Application Data\Identities



R.Sobelman

http://www.tracklogins.com

 

[bigpapapump]

When I run regedit on my Citrix box I don't see the 'Permissions' option.

Thanks rjs - I'll try it out.

 

[ascotta]

sorry try regedt32 you should see it there.

I go trawling using regedit !

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[bigpapapump]

RJS - That did the trick. Thanks!

 

[edlcsre]

Hmmm,

The same sort of problem here for a set of servers (no idea how they were built, not something I was responsible for) but, unfortunately, the areas under the default user profile that RJS suggested to check are already empty, but I get the same type of error message, just for different things.

Event ID 1001

Detection of product '{00010409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles' failed during request for component '{22056900-C842-11D1-A0DD-00A0C9054277}'

and

Event ID 1004

Detection of product '{00010409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles', component '{0963F771-523D-11D2-A189-00A0C90AB50F}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\OSAShortcut' does not exist.

I've checked the registry and the OSAShortcut DOES exist, but appears to have restricted permissions on it. I'd have to go through some pretty serious change control to make a change to the registry, so wondered whether changing the permissions may be the answer to getting rid of this problem.

Sorry to jump onto the back of this thread, but it seemed the best place as its so similar in nature.

Thanks for any ideas/suggestions.

edlcsre