MSExchangeIS ID: 12002

[DatJD]

Hey,
We have two Exchange 2k servers both with SP3, one server keeps reporting the following, event ID: 12002 error, Error occurred while processing message <> from. The from line changes to different addresses, like from Aol, Hotmail or any internet based address.

When I recieve a message from one of these address with an attachment and I try and open the message I get a popup box saying, &quot;Can't open this item. You do not have sufficient permission to perfrom this operation on this object&quot;. This will then cause another 12002 error in the Exchange event log. If I copy this message to a personal folder or to the desktop I can open it. This issue is consistant with all messages with attachments comming from the internet. If I recieve a message without an attachment I can open it, but If I try and forward the message I get a popup box saying &quot;operation failed&quot;.

Heres the part I've been struggling with. This is only happening to mailboxes located in one store. There is another store within the same storage group that is fine. I have been using Outlook 2000 to test all this, but If I use Outlook or Outlook Express configured for IMAP everthing works fine. Any Idea's ?

 

[Marcs41]

Check out these KB articles

http://support.microsoft.com/default.aspx?scid=kb;en-us;262054

http://support.microsoft.com/default.aspx?scid=kb;en-us;328841

http://support.microsoft.com/default.aspx?scid=kb;en-us;298924

Marc
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