MS Word mail merge question

[stech1]

Using ms word, we want to create a letter that uses the Outlook contacts to insert all our customer names at the top of each letter. I think that you can use mail merge but I dont know the steps.

TIA

 

[PeterMoran]

Hi stech1,

Firstly you should be aware that there have been changes in the way Word handles Mail Merges as from Word 2002. Much of the documentation precedes this version of Word and may not be as easy to follow if you have a new version of Word.

This url from the Microsoft Word MVP FAQ site should get you going:

http://word.mvps.org/FAQs/MailMerge/CreateAMailMerge.htm

Another great site for Mail Merges is Cindy Meister's site:

http://homepage.swissonline.ch/cindymeister/

This also has a special article on the changes that occurred in Word Mail Merge in Word 2002.

Also make sure you have read the help in Word on Mail Merges.

Good Luck!

Peter Moran

 

[stech1]

Thanks for the info it really helped us out. We just have one nagging problem - whenever we mail merge customers from a spreadsheet into our document, the customers names are in font 10 instead of the font 12 of the rest of the documents.

Things we have tried:
1. Change the font in the spreadsheet to font 12
2. Mail merging customers in new documents come as font 12
3. Mail merging customers into other documents come out as the appropriate font size.
4. Mail merging in a different location of the problem document still comes out as a font 10.
5. If we change the font size of a particular mail merged name, that font size will not replicate to the other records.
6. Mail merging from the address book comes out as a font 12

Why does the font size not change for the customers mailmerged from the excel spreadsheet? Everything else seems to work.

TIA

 

[dcompto]

Add the \* MERGEFORMAT switch to your merge fields to ensure the merged information has the same font and point size you applied to the merge fields.

Don't know what version of Word you are using, but see if the following link will help to further explain...

http://office.microsoft.com/en-us/assistance/HP051871801033.aspx

Hope this helps.